Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.
Oct 27, 16:21 PDT
Resolved - Our engineers have investigated and resolved the issues with Stats delays for Click, Open, and Unsubscribe Events. From 2:43 PM PST to 4:00 PM PST on Friday, 10/27/2023 customers may have experienced delays in reporting of Click, Open, and Unsubscribe events to the Activity Feed or to Event Webhooks. This did not impact mail send. The issue has been resolved and all impacted services are operating normally.
Interested in using SendGrid as your outgoing email strategy? Take advantage of our Cloud Website Hosting and our WordPress Website Hosting that are already fully integrated and configured to send using their global network. Interested in cPanel Anti-Spam Email Protection? if you're an Email administrator, that solution is for you.
Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.