Delays in order processing ccTLDs (ePAG)

Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Delays in order processing ccTLDs (ePAG)

Jan 7, 07:45 UTC
Resolved - Thank you for your patience.
Our Network Team has corrected the issue. The order processing for ePAG ccTLDs has been resolved.

Incident Start Time: 01-07-2021 06:42:00 UTC
Incident End Time:01-07-2021 07:16:00 UTC

Total Duration:1 hour, 34 minutes

Jan 7, 07:08 UTC
Investigating - We are currently experiencing an incident that is impacting Domains, (EPAG). ePAG customers will experience delays in order processing. Our Network Team is currently investigating the issue along with Domains Engineering. We will post updates once we have more information available.

Incident Start Time: 01-07-2021 06:42:00 UTC

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