Delays with 2FA SMS authentication codes from Authy

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Jul 15, 06:52 PDT
Resolved - Our team has monitored the fix and confirmed the issue causing the 2FA SMS code delays has been resolved. All services are now operating as expected.

Jul 15, 06:27 PDT
Monitoring - Our engineers have identified the issue causing the delays with the 2FA SMS codes and have released a fix. We will continue to monitor the fix to ensure this issue is resolved. We will provide another update within 1 hour.

Jul 15, 05:39 PDT
Investigating - Starting around 4:00 AM PST our team began investigating delays with 2FA SMS codes. Customers may experience login issues correlated to 2FA. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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