Digicert Outage

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Digicert Outage

Jan 14, 00:36 UTC
Resolved - DigiCert has confirmed that the issue has been resolved.

Incident Start Time: 01-13-2021 18:25:00
Incident End Time:01-13-2021 23:29:00
Total Duration: 5 hours 4 minutes

Jan 14, 00:25 UTC
Update - A fix has been implemented by Digicert and we are monitoring the results to ensure stability.
We will close out this issue once we confirm to see no more problems.

Jan 13, 20:05 UTC
Monitoring - Digicert has implemented another potential fix. We will continue to monitor the status of the situation.

The next update will be provided as soon as possible

Jan 13, 19:03 UTC
Identified - The fix implemented by Digicert does not seem to have restored all services yet. They will continue to investigate and we will provide updates as soon as possible

Jan 13, 18:35 UTC
Monitoring - Digicert has implemented a fix and services should resume working again.

We will monitor this situation to see if things improve

Jan 13, 18:25 UTC
Investigating - One of our SSL partners, Digicert, is currently experiencing an outage.

Client Impact: Users may experience issues with regards to ordering and/or renewing certificates.

Updates will be provided as soon as possible.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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