DNS Issues

Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: DNS Issues

Dec 11, 21:47 UTC
Resolved - Services have returned to normal. This incident has been resolved.

Incident Start Time: 12-11-2023 07:30:00 UTC
Incident End Time: 12-11-2023 20:22:00 UTC
Total Duration: 12h 52m

Dec 11, 19:05 UTC
Update - With the implemented fix, services have recovered significantly. We will continue to monitor and provide updates.

Dec 11, 17:22 UTC
Monitoring - A fix has been implemented and the services are coming back online.

We will keep monitoring for a while to ensure stability.

Dec 11, 15:37 UTC
Update - Our Teams continue their work to resolve the issues. We will provide further updates as they become available.

Dec 11, 14:40 UTC
Update - Customers using our systemDNS nameservers may notice issues with domain resolution and host record changes.

Our DNS team is actively working to resolve the issues.

Dec 11, 13:21 UTC
Investigating - We are currently investigating an issue that's impacting Domains. This issue is mainly affecting domains using our default nameservers.

Our DNS team is currently investigating and we will provide an update once we have additional information.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.