Domain Authentication Validation Delays

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Mar 30, 12:14 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue has been resolved. All services are now operating normally at this time.

Mar 30, 11:41 PDT
Monitoring - Monitoring: A fix has been implemented and we are no longer seeing 500 responses or delays when attempting to validate Domain Authentication. We will continue to monitor for stability and will provide another update in 30 minutes.

Mar 30, 11:11 PDT
Identified - Our engineers have identified the issue and are working towards a fix. Customers may still notice 500 responses and delays when attempting to validate domain authentication. We will provide updates in the next hour or as soon as they become available.

Mar 30, 11:01 PDT
Update - We are continuing to investigate this issue.

Mar 30, 10:49 PDT
Investigating - Starting around 5 PM PST on March 29, 2021 we began experiencing issues with Domain Authentication validation within the UI or via API. Customers may see a 500 error when attempting to validate domain authentication. This could cause delays in attempts to validate domain authentication. Our engineers are investigating the issue. We will provide updates within the next hour or sooner as they become available.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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