Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: Domain Services
Aug 6, 05:31 UTC
Resolved - Thank you for your patience. Our engineering team has identified the issue and corrected the problem.
lookup via https://tucowsdomains.com is now working correctly, and there should be no further interruptions
Incident Start Time: 08-05-2021 12:05:00 UTC
Incident End Time:08-06-2021 05:08:00 UTC
Total Duration:5 hours and 3 minutes.
Aug 6, 00:50 UTC
Update - We have identified the cause of the issue is with our provider and have reached out for an update.
Aug 6, 00:26 UTC
Update - We are continuing to investigate this issue.
Aug 6, 00:22 UTC
Investigating - We have identified an issue where users are unable to perform a provider lookup via https://tucowsdomains.com.
Our team is aware of the problem and is currently investigating this issue.
Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.
Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.