.ALSACE .BZH .CORSICA .PARIS Registry Connections

Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: .ALSACE .BZH .CORSICA .PARIS Registry Connections

Sep 16, 13:47 UTC
Resolved - All connections to Afnic TLDs have been restored after the Dev team successfully created and applied a password to authenticate our network connections to the registry.

Incident Start Time: 09-13-2021 5:04:00 UTC
Incident End Time: 09-16-2021 13:10:00 UTC
Total Duration:3 days 8 hours and 6 minutes

Sep 15, 16:41 UTC
Update - After the completion of the .Paris TLD maintenance, we are experiencing similar connectivity issues. Our Dev team is currently working with the registry in order to resolve the issue.

Sep 14, 20:36 UTC
Update - The registry is currently working with the new cert and have engaged their technical team to work towards a resolution.

We will continue to provide updates as they are available.

Sep 14, 14:07 UTC
Update - Our engineering team was able to discover an issue with a certificate. Our engineering team is currently working with the registry to update a new certificate to correct the connection issues. We will continue to provide updates as they are available.

Sep 14, 13:20 UTC
Update - We are experiencing connection issues that resemble a recent Afnic maintenance. We have reached out to the registry to inquire further and we are awaiting a response. We will provide further details as they become available.

Sep 14, 13:18 UTC
Update - .Museum TLD maintenance has been completed yet we are experiencing similar connectivity issues. We have reached out to the registry again and awaiting a response from them. Further details will be provided once we have them available.

Sep 14, 10:50 UTC
Update - We are still working with the registry regarding .ALSACE .BZH but have also noticed the new/renew orders for .corsica domains are also failing in the same way and have added this TLD to the list.

Sep 13, 20:28 UTC
Update - We are still encountering this issue after a password update. We have reached out to the registry again and await their response.

Sep 13, 15:37 UTC
Identified - The Registry has provided us with information on setting up a new password to establish the EPP connection. Our team is currently working on updating this. We will provide updates once work is finished to resolve the issue.

Sep 13, 13:05 UTC
Update - We are still investigating the connection failures with .alsace and .bzh Afnic TLDs. We have reached out to the registry and we will provide an update shortly with additional information.

Sep 13, 11:01 UTC
Update - We are still investigating the connection failures with Afnic regarding .alsace. We also noticed these same communication errors with .bzh as well.

Sep 13, 05:38 UTC
Investigating - We are experiencing connection issues to the Afnic registry regarding .alsace TLDs, new registrations and renewals for this TLD are currently failing. We will provide an update shortly with additional information.

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