Domain Services

Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Domain Services

Nov 11, 03:56 UTC
Resolved - This incident has been resolved and service is back to normal.

Incident Start Time: 11-10-2021 00:20:00 UTC
Incident End Time:11-10-2021 01:07:00 UTC
Total Duration:47 minutes

Nov 11, 02:34 UTC
Monitoring - Services are back and functional at this time. The engineering team failed over services to the secondary cluster to fix the issue. The root cause is still under investigation and further details will be coming.

Incident Start Time: 11-10-2021 00:20:00 UTC
Incident End Time:11-10-2021 01:07:00 UTC
Total Duration:47 minutes

Nov 11, 01:50 UTC
Update - We are experiencing an issue with the Control Panel affecting domain look ups where an error reading 500(read failed) is displayed .

Our engineering team has been engaged to investigate the issue.

Further updates to come.

Nov 11, 01:40 UTC
Investigating - We are experiencing degradation of service. We will provide an update shortly with additional information.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.