Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: Domain Transfers
Apr 27, 10:13 UTC
Resolved - We have now rolled back the update causing this issue, domain transfers can now be submitted as usual. Thank you for your patience.
Incident Start Time: 04-27-2022 07:00:00 UTC
Incident End Time: 04-27-2022 09:22:00 UTC
Total Duration: 2 hr, 22 min
Apr 27, 09:18 UTC
Identified - Our engineering team has identified the cause being an update made earlier today, and are currently in the process of rolling it back.
Further updates will be provided as they become available. Thank you for your patience.
Apr 27, 08:30 UTC
Update - Our engineering team continues to investigate the cause of this issue. We will provide updates as they become available.
Apr 27, 07:34 UTC
Investigating - We are experiencing an issue with submitting domain transfers, showing "The error is: undefined". Our engineering team is investigating this, and we will post updates as they are available.
Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.
Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.