Elevated response time for new support tickets

Orinal source post by Cloudflare

Feb 18, 00:27 UTC
Resolved - This incident has been resolved.

Feb 17, 23:34 UTC
Update - We are continuing to investigate this issue.

Feb 17, 19:30 UTC
Investigating - Our support ticketing system is currently experiencing issues, and you may see elevated response time when raising a new ticket. Enterprise & Business customers can use our live chat system to reach us for urgent issues while we work to resolve this. Additionally, Enterprise customers can call the Enterprise telephone support hotline to reach a member of our Support team.

We will issue further updates on this status page as we work with our providers to resolve this issue.