Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.
Oct 23, 08:45 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue with Billing functionality has been resolved. All services are now operating normally at this time.
Oct 23, 07:49 PDT
Monitoring - Mitigation measures have been applied. Performance functionality is back to normal at this time
Oct 23, 07:36 PDT
Investigating - Starting at 06:01 PDT on October 23, 2023, our engineers were alerted about an issue with SendGrid Billing updates, This issue is affecting account upgrades, request of invoices and payment functionality. This incident does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Interested in using SendGrid as your outgoing email strategy? Take advantage of our Cloud Website Hosting and our WordPress Website Hosting that are already fully integrated and configured to send using their global network. Interested in cPanel Anti-Spam Email Protection? if you're an Email administrator, that solution is for you.
Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.