Emails to Valid Domains Being Classified as Invalid and Dropped

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Jul 1, 10:20 PDT
Resolved - Our engineers have investigated and resolved the issues with emails being marked as invalid and dropped for valid domains. Starting some time during June 27th to July 1st around 10:00 AM PST, customers experienced issues sending to a few domains where emails were incorrectly dropped and marked as invalid. The issue has been resolved and all impacted services are operating normally.

Interested in using SendGrid as your outgoing email strategy? Take advantage of our Cloud Website Hosting and our WordPress Website Hosting that are already fully integrated and configured to send using their global network. Interested in cPanel Anti-Spam Email Protection? if you're an Email administrator, that solution is for you.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

Leave a Reply