Errors when creating and enabling Marketing Automations

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Jul 18, 18:37 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue with Marketing Campaigns Automations has been resolved. All services are now operating normally at this time.

Jul 18, 18:00 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. Automations should now be fully accessible and editable. We will provide another update in 1 hour or as soon as more information becomes available.

Jul 18, 17:04 PDT
Identified - Our engineers have identified the issue and are working toward a fix. This issue should not affect Automations currently set live, but will affect all others. We will provide another update in 1 hour or as soon as more information becomes available.

Jul 18, 16:21 PDT
Investigating - Starting around 4:10PM PST on July 18, 2022, our engineers began investigating an issue with Marketing Campaigns Automations. Users may experience issues when attempting to create and enable Automations. This does not impact API or SMTP mail send. We will provide another update in 1 hour or as soon as more information becomes available.

Interested in using SendGrid as your outgoing email strategy? Take advantage of our Cloud Website Hosting and our WordPress Website Hosting that are already fully integrated and configured to send using their global network. Interested in cPanel Anti-Spam Email Protection? if you're an Email administrator, that solution is for you.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

Leave a Reply