[EU/UK][Public Cloud] – Cloud Databases

OVH Cloud Original incident notification from OVH Data Center

Affected Service: [EU/UK][Public Cloud] - Cloud Databases

Jun 6, 10:03 UTC
Resolved - Start time : 19/05/2023 22:00 UTC
End Time : 06/06/2023 10:00 UTC
Our technical teams resolved the issue. All impacted services are now operational.

Jun 1, 08:41 UTC
Identified - Start time : 19/05/2023 22:00 UTC
Service impact : Database services are healthy and backed up. However, some secondary backup on Cassandra, M3, MySQL, PostgreSQL, Redis and OpenSearch engines may take time to synchronise in remote location.
Root cause : Synchronisation automation fall in inconsistent state due to an software issue.
Ongoing actions : Implementing a fix



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