Event Data Loss

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Apr 27, 11:37 PDT
Resolved - Our engineers have investigated and resolved identified issues surrounding event data loss. From April 21st 1:30 PM PST to April 24th 11:00 AM PST, approximately 0.08% of event data was lost. The event data includes all delivery events such as Processed, Delivered, Bounces and Blocks. The data lost during this time period is unrecoverable. This includes data within Stats, Email Activity, Expert Insights and the Event Webhook. The issue has been resolved and all impacted services are operating normally.

Interested in using SendGrid as your outgoing email strategy? Take advantage of our Cloud Website Hosting and our WordPress Website Hosting that are already fully integrated and configured to send using their global network. Interested in cPanel Anti-Spam Email Protection? if you're an Email administrator, that solution is for you.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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