Externally Managed TLDs

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Externally Managed TLDs

May 11, 14:49 UTC
Resolved - Our engineering team resolved issues with high traffic causing degradation of services relating to externally managed TLDs. We've temporarily increased max connections and the engineering team worked to stop any abusive traffic causing slowdown.

Incident Start Time: 05-11-2021 10:41:00
Incident End Time:05-11-2021 14:15:00
Total Duration:~3hrs 26mins

May 11, 11:15 UTC
Investigating - We are currently experiencing issues communicating with our partner registrar(s). These partner registrars() are accredited to purchase and manage domains of certain TLDs on behalf of OpenSRS.

For domains of the impacted TLDs, this following actions will become unavailable:

- registrations
- renewals
- transfers
- modifications

Existing domain registrations should continue to resolve DNS as expected.

For a list of all impacted TLDs click below

https://help.opensrs.com/hc/en-us/articles/206391417-Externally-managed-TLDs

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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