Externally Managed TLDs – Partner Registrar Errors

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Externally Managed TLDs - Partner Registrar Errors

Nov 24, 20:54 UTC
Resolved - Our connections to our partner registrars have been restored. Services are functioning as normal now.

Start Time: 20:08:00 UTC
End time: 20:46:00 UTC
Total Duration:38 minutes

Nov 24, 20:31 UTC
Update - Our engineering teams have isolated the impact of the following verification services:

Customers are not able to access the following sites:


Incident Start Time: 11-24-2020 20:08:00 UTC

Nov 24, 20:30 UTC
Investigating - We are currently experiencing issues communicating with our partner registrars. These partner registrars are accredited to purchase and manage domains of certain TLDs on behalf of OpenSRS.

For domains of the impacted TLDs, the following actions may become unavailable:

- registrations
- renewals
- transfers
- modifications
- Verifications

For a list of potentially impacted TLDs click below.


Our engineering teams are still investigating.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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