Global Statistics Delayed
Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.
Aug 3, 19:29 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue with delays in Global Statistics has been resolved. All services are now operating normally at this time.
Aug 3, 16:30 PDT
Update - Our engineers have monitored the fix and confirmed the issue with delays in Global Statistics has been resolved. All services are now operating normally at this time.
Aug 3, 15:58 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 3, 15:44 PDT
Identified - Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 3, 15:40 PDT
Investigating - Starting around 3:34pm PT on August 3rd, our engineers began investigating an issue with delays in our Global Statistics. Users may experience delays retrieving Global Statistics within their user interface and via API. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.