Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.
Aug 19, 09:03 PDT
Resolved - This incident has been resolved.
Aug 19, 08:50 PDT
Update - We are continuing to monitor for any further issues.
Aug 19, 08:05 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 19, 06:54 PDT
Identified - Our engineers have identified the issue starting at 6.25 am PT and implemented a fix. Systems are recovering currently as we closely monitor it. An update will be provided as soon as we have more information available.
Aug 19, 05:41 PDT
Investigating - Starting around 04:15 AM PT on August 19th, our engineers began investigating an issue with Global Statistics showing with delays due to some timeouts in our database. This does not impact API mail send. We will provide another update within an hour or sooner if more information becomes available.
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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.