Google Cloud Platform Email API Account Access

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Jun 22, 10:33 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue with Google Cloud Platform Email API has been resolved. All services are now operating normally at this time.

Jun 22, 09:41 PDT
Monitoring - Our engineers have worked with Google Cloud Platform and have implemented a fix. We are monitoring performance and will provide another update in an hour or as soon as more information becomes available.

Jun 22, 08:24 PDT
Update - Our team is still investigating this issue and working towards a fix with Google Cloud Platform. We will provide a further update within 16 hours or sooner. As an alternative, existing customers still have access to their account via sendgrid.com with the account username and password or through the Marketing Campaigns link via Google Cloud Platform.

Jun 22, 00:24 PDT
Update - Our team is still investigating this issue and working towards a fix with Google Cloud Platform. We will provide a further update within 8 hours or sooner. As an alternative, existing customers still have access to their account via sendgrid.com with the account username and password or through the Marketing Campaigns link via Google Cloud Platform.

Jun 21, 20:24 PDT
Update - Our team is still investigating this issue and working towards a fix with Google Cloud Platform. We will provide a further update within 4 hours or sooner. As an alternative, existing customers still have access to their account via sendgrid.com with the account username and password or through the Marketing Campaigns link via Google Cloud Platform.

Jun 21, 18:24 PDT
Update - Our team is still investigating this issue and working towards a fix with Google Cloud Platform. We will provide a further update within 2 hours or sooner. As an alternative, existing customers still have access to their account via sendgrid.com with the account username and password or through the Marketing Campaigns link via Google Cloud Platform.

Jun 21, 17:23 PDT
Investigating - Starting around 2:21 PST on Monday June 21st we began investigating an issue regarding access to the SendGrid platform via the Google Cloud Platform Marketplace. Affected customers may not be able to access their accounts through the SendGrid Email API link in the Google Cloud Platform. This will also affect the ability to sign up for new SendGrid accounts and the ability to manage their plans through the Google Cloud Platform Marketplace via this link as well. Our team is working with our Google Cloud Platform teams towards a fix. As an alternative, existing customers still have access to their account via sendgrid.com with the account username and password or through the Marketing Campaigns link via Google Cloud Platform.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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