[GRA/SBG][Public Cloud] – PCI product shortage

OVH Cloud Original incident notification from OVH Data Center

Affected Service: [GRA/SBG][Public Cloud] - PCI product shortage

Dec 5, 10:12 UTC
Resolved - Start time : 14/11/2023 22:06 UTC
End time : 05/12/2023 09:43 UTC
Root cause : Supply malfunction
The availability is no longer limited.
Our technical teams resolved the issue. All impacted services are now operational.

Nov 24, 13:59 UTC
Update - Our teams are continuing to work to restore this situation.

Nov 20, 21:08 UTC
Update - The issue has been resolve on GRA region.
We continue to work on the issue for SBG.

Nov 15, 14:51 UTC
Identified - Start time : 14/11/2023 22:06 UTC
Service impact : We wish to inform you of a potential shortage in our datacenters GRA and SBG, specifically in regions GRA5/7/9/11 and SBG5/7.
Due to high demand, there might be limited availability of resources for the following flavours: B2, C2, T1, T2, and T3.
We will get back to you as soon as possible with more information.



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