[GRA3][Instances] Management

OVH Cloud Original incident notification from OVH Data Center

Affected Service: [GRA3][Instances] Management

Sep 10, 23:14 UTC
Resolved - Start time : 10/09/2023 14:50 UTC
End time : 10/09/2023 22:58 UTC
Service impact : The situation is back to normal, the service is running nominally.
Root cause : The rabbit cluster had a malfunction.

Sep 10, 22:04 UTC
Update - We are continuing to work on a fix for this issue.

Sep 10, 21:32 UTC
Identified - The issue has been identified and a fix is being implemented.

Sep 10, 21:31 UTC
Investigating - Start time : 10/09/2023 14:50 UTC
Service impact : The management of the customers may have some malfunctions.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

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