[GRA3][ObjectStorage] – S3 Service disruption

OVH Cloud Original incident notification from OVH Data Center

Affected Service: [GRA3][ObjectStorage] - S3 Service disruption

Sep 8, 12:18 UTC
Resolved - Start time : 07/09/2023 12:10 UTC
End time : 08/09/2023 10:46 UTC
Related to this incident : : https://bare-metal-servers.status-ovhcloud.com/incidents/lhznkr92jppt
Our technical teams resolved the issue. All impacted services are now operational.

Sep 7, 19:41 UTC
Update - Only sporadic errors remain which will be processed as they arrive.

Sep 7, 18:35 UTC
Update - 1% of customer flow is impacted.

Sep 7, 14:42 UTC
Update - 5% of customer flow is impacted.
Our technicians are currently working on , in order to fix it.

Sep 7, 13:21 UTC
Update - A tenth of customer flow is impacted.

Sep 7, 12:49 UTC
Update - Service impact : GRA Cluster s3 (offers Standard and Highperf) is impacted.

Sep 7, 12:46 UTC
Identified - Start time : 07/09/2023 12:10 UTC
Service impact : Customers are experiencing many 5XX errors.
Related to this incident : : https://bare-metal-servers.status-ovhcloud.com/incidents/lhznkr92jppt
Our technical teams are working on the issue. Update will be posted as significant progress is made.



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