[GRA5][Public Cloud] – API cluster degradation

OVH Cloud Original incident notification from OVH Data Center

Affected Service: [GRA5][Public Cloud] - API cluster degradation

Dec 14, 19:53 UTC
Resolved - Start time : 13/12/2023 19:25 UTC
End time : 14/12/2023 19:50 UTC
Root cause : Network issue.
Our technical teams resolved the issue. All impacted services are now operational.

Dec 13, 21:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Dec 13, 21:02 UTC
Update - We are continuing to work on a fix for this issue.

Dec 13, 20:10 UTC
Identified - The issue has been identified and a fix is being implemented.

Dec 13, 19:50 UTC
Investigating - Start time : 13/12/2023 19:25 UTC
Service impact : Some actions (create, delete, add etc...) on our API cluster in GRA5 are currently unavailable.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

For a live view and overall network health, visit our system status page

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