[GRA7/GRA11][Public Cloud] – Electrical Issue
Original incident notification from OVH Data Center
Affected Service: [GRA7/GRA11][Public Cloud] - Electrical Issue
Nov 24, 13:48 UTC
Resolved - Start time : 16/11/2023 01:55 UTC
End time : 16/11/2023 08:32 UTC
Root cause : Electrical issue on room G263 in GRA2
On 16/11/2023 at 01:55 UTC, room G263 of the Graveline datacenter (GRA2) experienced an electrical incident that may have impacted your services. The intervention of our technical teams enabled you to return your services in the morning (16/11 at 08:32 UTC).
We then secured the infrastructure by making the system redundant.
The services are once again in nominal operation.
Nov 16, 07:38 UTC
Monitoring - Start time : 16/11/2023 01:55 UTC
Service impact : Impacted nodes unreachable. Impacted volumes cannot be dettach and attach to new nodes in case of Kubernetes workloads rescheduling. APIserver not impacted. Management of the cluster not impacted.
Root cause :Electrical issue
Ongoing actions : Our team monitoring this situation
Nov 16, 04:07 UTC
Update - We are continuing to work on a fix for this issue.
Nov 16, 03:57 UTC
Identified - Start time : 16/11/2023 01:55 UTC
Service impact : Impacted nodes unreachable. Impacted volumes cannot be dettach and attach to new nodes in case of Kubernetes workloads rescheduling. APIserver not impacted. Management of the cluster not impacted.
Root cause : https://bare-metal-servers.status-ovhcloud.com/incidents/sdv7r15bh9lf // https://public-cloud.status-ovhcloud.com/incidents/6sd9lwym7zdt
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.
Nov 16, 03:56 UTC
Update - We are continuing to investigate this issue.
Nov 16, 03:29 UTC
Investigating - Start time : 16/11/2023 01:55 UTC
Service impact : Impacted nodes unreachable. Impacted volumes cannot be dettach and attach to new nodes in case of Kubernetes workloads rescheduling. APIserver not impacted. Management of the cluster not impacted.
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.
For a live view and overall network health, visit our system status page
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