Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: Hosted Email
Sep 11, 23:40 UTC
Resolved - Our engineers were able to resolve the issue with the nodes affecting Cluster A Webmail Filter Settings.
The issue is now resolved
Incident Start Time: 09-09-2022 23:20:00
Incident End Time:09-11-2022 20:45:00
Total Duration:47 hrs, 25 min
Sep 11, 22:41 UTC
Update - We are experiencing an issue where clients on Cluster A Webmail are getting "unable to connect to server" when attempting to access Filters.
Engineering team is engaged and investigating.
Sep 11, 22:10 UTC
Investigating - We are experiencing degradation of service. We will provide an update shortly with additional information.
Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.
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