Hosted Email, Control Panels and API’s

Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Hosted Email, Control Panels and API's

Nov 27, 06:58 UTC
Resolved - This issue is now resolved.

Incident Start Time: 11-27-2020 4:35:00 UTC
Incident End Time: 11-27-2020 5:03:00 UTC
Total Duration: 28 Minutes

Nov 27, 05:47 UTC
Update - We are continuing to monitor for any further issues.

Nov 27, 05:46 UTC
Monitoring - All services have now been recovered, and are being monitored.

Nov 27, 05:19 UTC
Update - We are experiencing intermittent issues with API calls submitted for OpenSRS and HRS, Reseller and End User control panels, and webmail for Cluster A. This will result in some unresponsiveness to these interfaces and requests. Email IMAP and POP services are unaffected. Our engineering team has been engaged.

We will provide an update once we have additional information.

Nov 27, 05:07 UTC
Investigating - We are experiencing degradation of service. We will provide an update shortly with additional information.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.