Hosted Email Webmail login failures (Cluster A)

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Hosted Email Webmail login failures (Cluster A)

Jul 11, 10:56 UTC
Resolved - Our team has resolved the Webmail login issue on cluster A.

Total time: 1 hour 22 minutes
Start time: 07-11-2022 10:45:00 UTC
End time: 07-11-2022 12:07:00 UTC

Jul 11, 09:23 UTC
Update - Hostedemail users on cluster A may experience login errors when logging into the Webmail interface. Our team is investigating.

Jul 11, 09:19 UTC
Update - We are continuing to investigate this issue.

Jul 11, 09:15 UTC
Investigating - We are experiencing degradation of service. We will provide an update shortly with additional information.

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