Hosted Email Webmail login failures (Cluster A)

Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Hosted Email Webmail login failures (Cluster A)

Jul 11, 10:56 UTC
Resolved - Our team has resolved the Webmail login issue on cluster A.

Total time: 1 hour 22 minutes
Start time: 07-11-2022 10:45:00 UTC
End time: 07-11-2022 12:07:00 UTC

Jul 11, 09:23 UTC
Update - Hostedemail users on cluster A may experience login errors when logging into the Webmail interface. Our team is investigating.

Jul 11, 09:19 UTC
Update - We are continuing to investigate this issue.

Jul 11, 09:15 UTC
Investigating - We are experiencing degradation of service. We will provide an update shortly with additional information.

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