Inaccurate Global Statistics

Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Jun 12, 22:04 PDT
Resolved - “Our engineers have monitored the fix and confirmed the issue with Inaccurate Global stats has been resolved. All services are now operating normally at this time.”

Jun 12, 21:41 PDT
Monitoring - Our engineers have implemented a fix and are monitoring the system's performance. We will provide another update as soon as more information becomes available.

Jun 12, 20:51 PDT
Identified - Our engineers are continuing to investigate this issue with Global Statistics. We will provide another update in 1 hour or as soon as more information becomes available.

Jun 12, 18:48 PDT
Update - Our engineers have implemented a fix and are monitoring the system's performance. We will provide another update as soon as more information becomes available.

Jun 12, 17:42 PDT
Monitoring - Our engineers have implemented a fix and are monitoring the system's performance. We will provide another update in an hour or as soon as more information becomes available.

Jun 12, 17:00 PDT
Update - Our engineers are continuing to investigate this issue with Global Statistics. We will provide another update in 1 hour or as soon as more information becomes available.

Jun 12, 16:04 PDT
Update - Our engineers are continuing to investigate this issue with Global Statistics. We will provide another update in 1 hour or as soon as more information becomes available.

Jun 12, 15:04 PDT
Investigating - Starting around 2:30 PM PT on June 12th, our engineers began investigating an issue with Global Statistics. Users may experience inaccurate, deflated statistics dating back to June 4th, 2023 beginning at approximately 4:00 PM PT. This does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.

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