Inbound Parse Posts Delayed
Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.
Sep 13, 17:00 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue with Inbound Parse Webhook has been resolved. All services are now operating normally at this time.
Sep 13, 16:34 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 13, 15:55 PDT
Identified - Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 13, 15:43 PDT
Investigating - Starting around 1:00 PM PT on 09/13/23, our engineers began investigating an issue with posts made from our Inbound parse Webhook. Users may experience a delay in posts from our Inbound Parse webhooks. This does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.
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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.