Intermittent Communication Errors

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Intermittent Communication Errors

Jul 7, 03:25 UTC
Resolved - Our Engineering team has been able to resolve the issues and the services are functioning stable now.
Thank you for your cooperation while we worked through this issue.

Incident Start Time: 07-06-2023 21:03:00
Incident End Time: 07-07-2023 03:09:00
Total Duration: 6hrs

Jul 6, 23:34 UTC
Update - Our engineering team continues to address the ongoing issue. Re-indexing and data cleanup activities are underway. Further updates will be provided as more information becomes available.

Jul 6, 22:12 UTC
Identified - The work being done to address this issue is estimated to complete in 1.5 hours. We will provide further updates at that time.

Jul 6, 21:39 UTC
Investigating - Our engineers are working to resolve an issue that may cause internal communication errors as well as possible intermittent domain purchasing errors. Further updates will be provided.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

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