Intermittent Mail Processing Delays and Timeouts

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Mar 23, 08:00 PDT
Resolved - From 08:45 AM PDT to 09:05 AM PDT on March 23, 2023, we experienced an issue that may have affected processing times, and may have also resulted in connection time-outs to our servers. Potential impacts to users may include those that utilize the parseapi feature, as well as some "Forward Bounce" information. Our engineers were able to quickly identify the issue and deploy a fix, and all systems are operating normally at this time. If you experienced degradation in service during this window, please contact Support.

Interested in using SendGrid as your outgoing email strategy? Take advantage of our Cloud Website Hosting and our WordPress Website Hosting that are already fully integrated and configured to send using their global network. Interested in cPanel Anti-Spam Email Protection? if you're an Email administrator, that solution is for you.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

Leave a Reply