Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: .it Registry lookup errors
Oct 30, 03:25 UTC
Resolved - All connections have been restored without any intervention.
Incident Start Time: 10-29-2021 14:32:00 UTC
Incident End Time:10-29-2021 3:00:00 UTC
Total Duration:12 hours, 28 minutes
Oct 30, 00:40 UTC
Update - We have not heard back from the vendor. We have reached out to them again. Further updates will be provided as they become available.
Oct 29, 18:23 UTC
Update - We are currently unable to query the .IT DAS server for lookups via our Reseller Control Panel. It appears that our connection limits have been exceeded on their end and we have reached out to the registry to inquire. We will provide updates as they become available.
Oct 29, 18:20 UTC
Investigating - We are experiencing connection issues to the registry. We will provide an update shortly with additional information.
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