Latency on v3 API Mail Sends

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Jul 13, 13:09 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue with latency has been resolved for v3 Mail Sends and Marketing Campaigns. All services are now operating normally at this time.

Jul 13, 12:41 PDT
Update - Engineering has implemented a fix and has mitigated the issue. We are continuing to monitor for any further issues. We will provide updates in the next hour or sooner as they become available.

Jul 13, 11:40 PDT
Update - Engineering has implemented a fix and has mitigated the issue. We are continuing to monitor for any further issues. We will provide updates in the next hour or sooner as they become available.

Jul 13, 10:26 PDT
Update - Engineering is continuing to monitor the issue and believe customer's may continue to see issues with higher than normal latency with V3 Mail Sends and Marketing Campaigns. We will provide updates in the next hour or sooner as they become available.

Jul 13, 09:33 PDT
Update - We are continuing to monitor for any further issues. We will provide updates in the next hour or sooner as they become available.

Jul 13, 08:39 PDT
Update - We are continuing to monitor for any further issues.

Jul 13, 08:34 PDT
Monitoring - Starting around 8:15am PDT on Tuesday, July 13th our engineers discovered latency with v3 Mail Sends and Marketing Campaigns. The issue has been identified and are currently monitoring. We will provide updates in the next hour or sooner as they become available.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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