Legacy Marketing Feature Experiencing Sending Delays and Access Issues

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Jul 6, 10:35 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue with delays sending via the Legacy Marketing feature has been resolved. All services are now operating normally at this time.

Jul 6, 09:37 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.

Jul 6, 09:09 PDT
Update - Our engineers have identified the issue and are working toward a fix. We will provide another update in 30 minutes or as soon as more information becomes available.

Jul 6, 09:06 PDT
Identified - Our engineers have identified the issue and are working towards a fix. We will provide another update in hour or as soon as more information becomes available.

Jul 6, 08:10 PDT
Investigating - Starting around 7:50 AM PST on July 6th, our engineers began investigating an issue with our Legacy Marketing Feature. Customers may experience delays when sending or accessing the legacy feature from the account as well as API. This does impact mail send for only our Legacy Marketing feature. We will provide another update in an hour or as soon as more information becomes available.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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