Mail Delays

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Apr 26, 08:07 PDT
Resolved - Our engineers have validated that the issue has been resolved and all delayed mail have been caught up. All affected services are now operational.

Apr 26, 07:16 PDT
Monitoring - We have implemented a fix and are monitoring system performance. A subset of delayed mail are still being dequeued. We will provide another update in an hour or as soon as more information becomes available.

Apr 26, 06:14 PDT
Identified - Our Engineers have identified the issue and working towards processing all delayed mail. A small subset of customers may still see some mail send delays. We will provide another update in an hour or as soon as more information becomes available.

Apr 26, 05:15 PDT
Investigating - As of 4.00am PT, our engineers are investigating an issue with one of our data centers. At this time, there will be mail delays for a small subset of customers. We will provide another update in 1 hour or as soon as more information becomes available.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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