Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.
Mar 31, 18:33 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue has been resolved. Our investigation and monitoring confirms only a small subset of delayed mail. All services are now operating normally at this time.
Mar 31, 18:04 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. All delayed mail has successfully de-queued. We will provide another update in an hour or as soon as more information becomes available.
Mar 31, 17:51 PDT
Identified - Our engineers have identified the issue and are working toward a fix. Delayed mail is now successfully de-queuing and no further duplicate mail is being processed. We will provide another update in an hour or as soon as more information becomes available.
Mar 31, 17:32 PDT
Investigating - Starting around 4:45pm PT, our engineers began investigating an issue that caused possible duplicate mail sends and delays. We will provide another update in an hour or as soon as more information becomes available.
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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.