Marketing Campaign Signup Form Errors

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Oct 12, 11:37 PDT
Resolved - Our engineers confirmed the issue with the New Marketing Campaigns Signup Forms has been resolved. All services are now operating normally at this time.

Oct 12, 11:06 PDT
Monitoring - Our engineers have implemented a fix and are monitoring the New Marketing Campaigns Signup Forms performance. We will provide another update in an hour or as soon as more information becomes available.

Oct 12, 10:51 PDT
Update - Our engineers are continuing to work toward a fix for all users of impacted Marketing Campaigns Signup Forms. We will provide another update in an hour or as soon as more information becomes available.

Oct 12, 09:57 PDT
Identified - Our engineers have identified the Signup Forms issue and are working toward resolution. Currently when using the embedded Marketing Signup Forms and receiving a failure, the resulting error message may vary based on web browser. We will provide another update in hour or as soon as more information becomes available.

Oct 12, 09:37 PDT
Investigating - Starting 7:58 AM PT on October 12th, customers would have experienced issues with New Marketing Campaigns Signup Forms. Embedded Signup Forms (hosted by SendGrid only) are failing with browser errors and contacts are failing to be added. This does not impact mail send. Our engineers began investigating and we will provide another update in an hour or as soon as more information becomes available.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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