Multiple API Endpoints Responding With "405 Method Not Allowed"

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Mar 13, 14:05 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue with API endpoints has been resolved. All services are now operating normally at this time.

Mar 13, 13:28 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. Users should no longer be experiencing errors with API endpoints, logging in, or when using the UI. We will provide another update in 1 hour or as soon as more information becomes available.

Mar 13, 13:18 PDT
Identified - Our engineers have identified the issue and are working toward a fix. Our engineers have implemented changes to mitigate this issue. We will provide another update in 1 hour, or as soon as more information becomes available.

Mar 13, 12:56 PDT
Investigating - Starting around 12:23 pm PT on March 13th, our engineers began investigating an issue with multiple API endpoints responding with "405 method not allowed". Customers may experience these errors when attempting to log in, and may see generic errors within the UI. Customers may also see erroneous 405 response codes for multiple endpoints across the platform. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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