Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.
Dec 12, 11:10 PST
Resolved - Our engineers have monitored the fix and confirmed the issue regarding New Marketing stats has bee. resolved. All services are now operating normally at this time.
Dec 12, 10:09 PST
Monitoring - Our engineers have implemented a fix and are monitoring system performance. Customers should now be able to view statistics for New Marketing campaigns.
We will provide another update in 1 hour or as soon as more information becomes available.
Dec 12, 09:09 PST
Identified - Our engineers have identified the issue and are working toward a fix. We will provide another update in an hour or as soon as more information becomes available.
Dec 12, 08:09 PST
Investigating - Starting around 7:48 A.M. PT on December 12, 2022, our engineers began investigating an issue with stats delays in Marketing. Customers may experience delays when attempting to retrieve statistics within Marketing. This does not impact mail send nor legacy marketing. We will provide another update in an hour or as soon as more information becomes available.
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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.