.ONE TLD

Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: .ONE TLD

Nov 9, 17:23 UTC
Resolved - Since this issue is only affecting one TLD with minimal impact, this is can be considered resolved.

Incident Start Time: 11-09-2020 03:00:00 UTC
Incident End Time:11-09-2020 16:40:00 UTC
Total Duration:13 hours and 40 minutes

Nov 9, 16:45 UTC
Identified - Update and Correction:

Only the .ONE TLD is currently impacted. The other ARI TLDS are not, and have not been, affected.

Service should be restored soon

Nov 9, 15:24 UTC
Update - We are currently unable to process any new billable orders for ARI domains due to insufficient funds. We are working with our finance team and the registry to replenish our balance.

This affects registrations, renewals, and transfers of ARI domains. Existing domains will continue to resolve normally.

For a list of affected TLDs, please see: http://opensrs.help/chart

Nov 9, 15:20 UTC
Investigating - We are experiencing degradation of service. We will provide an update shortly with additional information.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.