Package Change Failures for GCP Partner Accounts

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Sep 16, 11:42 PDT
Resolved - Between September 14th approx. 4.30 pm PT and September 16th, 8.30 am PT our engineers identified an issue where plan change (upgrade/downgrade) failures occurred for a subset of GCP partner accounts. In addition, activate/deactivate and create requests were also impacted. A fix has been implemented and the system is now functioning as expected. Users can now retry account upgrades/downgrades. Our apologies for any inconvenience this may have caused.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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