Parent User Impersonating a Subuser Account is redirected to the SendGrid Login Page

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Feb 18, 11:54 PST
Resolved - Our engineers have monitored the fix and confirmed the issue with Subuser Impersonation has been resolved. All services are now operating normally at this time

Feb 18, 11:26 PST
Investigating - Beginning February 18th at 11:05 AM PT, our team began investigating an issue in which attempting to change accounts from a parent user to a sub user results in being logged out of the user interface and redirected to the SendGrid login page. This issue does not impact mail send. Updates will be provided within the next hour as to progress in the investigation.

Interested in using SendGrid as your outgoing email strategy? Take advantage of our Cloud Website Hosting and our WordPress Website Hosting that are already fully integrated and configured to send using their global network. Interested in cPanel Anti-Spam Email Protection? if you're an Email administrator, that solution is for you.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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