Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: Payment processing
Aug 11, 03:34 UTC
Resolved - This issue has now been resolved, and payment processing is stable once more. Thank you for your patience.
Incident Start Time: 08-11-2021 02:01:00 UTC
Incident End Time: 08-11-2021 03:04:00 UTC
Total Duration: 1 hour 3 minutes
Aug 11, 02:50 UTC
Investigating - Payment processing services are degraded, causing intermittent connectivity issues that may result in an error when adding funds to account balances. Our payment engineering team is investigating this and we will post updates as they are available.
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