Payment processing

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Payment processing

Aug 10, 14:38 UTC
Resolved - Payment processing services were temporarily degraded due to an issue that caused errors for storefront payments and reseller account top-ups. Our payment engineering team discovered the issue and was able to correct the problem.

Incident Start Time: 08-10-2021 04:31:00 UTC
Incident End Time:08-10-2021 06:18:00 UTC
Total Duration:1 hour 47 minutes

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