Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: Payment Processor
Nov 19, 12:29 UTC
Resolved - This incident has been resolved
Start :11-19-2020 08:10:00 UTC
End:11-19-2020 12:28:00 UTC
Nov 19, 11:16 UTC
Update - Our team has been engaged and is working to resolve the payment issue. Reseller account orders using the existing account balance will still work normally.
Nov 19, 10:15 UTC
Investigating - We are currently experiencing issues with our payment processor. Resellers may not be able to add funds to their account at the moment using Credit Cards. We will update again as soon as possible.
Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.
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