Phone Support Connectivity

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Phone Support Connectivity

Feb 9, 03:56 UTC
Resolved - This incident has been resolved.

Support phone queues are once again working as expected.

Feb 9, 02:51 UTC
Monitoring - Connectivity has been restored and support will be able to receive calls again.

Thank you for your patience.

Feb 9, 02:23 UTC
Investigating - We are currently seeing issues with our phone support system and customers will be unable to reach support staff.

Email and Chat channels are still working in the meantime.

We will provide an update once we have more information.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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