Problem Accessing Website for South American Countries

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Jun 25, 08:26 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue with website access has been resolved. All services are now operating normally at this time.

Jun 25, 08:12 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.

Jun 25, 08:00 PDT
Identified - Our engineers have identified the issue and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.

Jun 25, 07:41 PDT
Investigating - Starting around 5:50 AM PST on June 25th, our engineers began investigating an issue with accessing sendgrid.com in South American based countries. Customers may experience the inability to load sendgrid.com if based in South America. We will provide another update in an hour or as soon as more information becomes available.

Interested in using SendGrid as your outgoing email strategy? Take advantage of our Cloud Website Hosting and our WordPress Website Hosting that are already fully integrated and configured to send using their global network. Interested in cPanel Anti-Spam Email Protection? if you're an Email administrator, that solution is for you.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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