Reseller Accounts Unable to Access Dynamic Templates

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Jul 12, 11:01 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue with reseller accounts being unable to access dynamic templates has been resolved. All services are now operating normally at this time.

Jul 12, 10:23 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.

Jul 12, 08:54 PDT
Identified - The incident related to “Reseller Accounts Unable to Access Dynamic Templates” was resolved by mistake. We’re creating a new post to continue to provide updates in reference to this post: Please continue to refer to new updates here. We apologize for any inconvenience this may have caused you. We’ll provide another update in 4 hours or as soon as more information becomes available.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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